Maximo Enterprise Suite - Product Packaging Guide

Maximo Enterprise Suite - Overview

Maximo - Entry Level Solution for Small and Large Companies

Maximo Enterprise - Corporations with complex asset and service management requirements

Maximo Enterprise - Allows organizations to create service efficiencies, reduce service outages and streamline service desk operations

Maximo Asset Center- Provides customers with the information required to track and manage IT assets efficiently

Maximo Discovery - Provides comprehensive discovery of all network hardware and software, including detecting the physical location of the assets.


Product Packaging Guide

Maximo Enterprise Suite is a comprehensive suite of products all built on a single, common
platform. It combines enhanced Enterprise Asset Management functionality with new service
management capabilities that together improve the effectiveness of asset management
strategies. Maximo Enterprise Suite includes advanced IT asset management, service
management, and a full-featured service desk, all based on the IT Infrastructure Library (ITIL)
guidelines. Each product can be implemented separately as a stand-alone solution or readily
deployed together. The solution enhances asset management and ensures service performance of production, facility, transportation and IT assets.

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	Maximo is the perfect entry-level solution for large and small companies who require basic asset and service management capabilities.
Asset Management: •Assets •Locations •Failure Codes •Condition Monitoring •Meters •Meter Groups Service Management: •Service Requests •Self-Service/Create Service Request •Self-Service/View Service Request Work Management: •Work Order Tracking •Quick Reporting •Assignment Manager •Labor Reporting •Job Plans •Preventive Maintenance •Master PM •Routes •Safety Plans •Safety Hazards •Safety Precautions •Lock Out/Tag Out Materials Management: •Inventory •Item Master •Storerooms •Issues and Transfers •Condition Codes •Stocked Tools •Tools •Service Items Procurement Management: •Company Master •Companies •Purchase Requisitions •Request for Quotations •Purchase Orders •Receiving •Invoices •Terms and Conditions	Contract Management: •Master Contracts •Purchase Contracts •Warranty Contracts •Lease/Rental Contracts •Labor Rate Contracts •Terms and Conditions Administration: •Organizations •Calendars •Sets •Classifications •Work View •Communication Templates •Bulletin Board •Configuration: o Cron Task Setup o Domains o Database Configuration o Application Designer o Escalations o E-Mail Listener Configuration •Workflow o Workflow Designer o Workflow Administrator o Roles o Actions •Resources: o People o Person Groups o Labor o Crafts o Qualifications •Security o Users o Security Groups •Financial o Chart of Accounts o Currency Codes o Exchange Rates Reporting: •KPI Manager •Report Administration	Maximo Options: •Desktop Requisitions •Maximo Enterprise Adapter •Maximo Enterprise Adapter for SAP •Maximo Enterprise Adapter for Oracle •Maximo E-Commerce Adapter •Maximo Mobile Suite •Maximo Project Manager •Maximo Navigator •Maximo Calibration •Maximo OCS

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	Maximo Enterprise is appropriate for corporations with complex asset and service management requirements. It supports the management of production, facilities and/or transportation assets.
Asset Management: •Assets •Locations •Failure Codes •Condition Monitoring •Meters •Meter Groups Service Management: •Service Requests •Self-Service/Create Service Request •Self-Service/View Service Request Work Management: •Work Order Tracking •Quick Reporting •Assignment Manager •Labor Reporting •Job Plans •Preventive Maintenance •Master PM •Routes •Safety Plans •Safety Hazards •Safety Precautions •Lock Out/Tag Out Materials Management: •Inventory •Item Master •Storerooms •Issues and Transfers •Condition Codes •Stocked Tools •Tools •Service Items Procurement Management: •Company Master •Companies •Purchase Requisitions •Request for Quotations •Purchase Orders •Receiving •Invoices •Terms and Conditions •Desktop Requisitions	Contract Management: •Master Contracts •Purchase Contracts •Warranty Contracts •Lease/Rental Contracts •Labor Rate Contracts •Terms and Conditions Administration: •Organizations •Calendars •Sets •Classifications •Work View •Communication Templates •Bulletin Board •Configuration: o Cron Task Setup o Domains o Database Configuration o Application Designer o Escalations o E-Mail Listener Configuration •Workflow o Workflow Designer o Workflow Administrator o Roles o Actions •Resources: o People o Person Groups o Labor o Crafts o Qualifications •Security o Users o Security Groups •Financial o Chart of Accounts o Currency Codes o Exchange Rates Reporting: •KPI Manager •Report Administration Integration: •Maximo Enterprise Adapter •Maximo E-Commerce Adapter	•Master Contracts •Purchase Contracts •Warranty Contracts •Lease/Rental Contracts •Labor Rate Contracts •Terms and Conditions Administration: •Organizations •Calendars •Sets •Classifications •Work View •Communication Templates •Bulletin Board •Configuration: o Cron Task Setup o Domains o Database Configuration o Application Designer o Escalations o E-Mail Listener Configuration •Workflow o Workflow Designer o Workflow Administrator o Roles o Actions •Resources: o People o Person Groups o Labor o Crafts o Qualifications •Security o Users o Security Groups •Financial o Chart of Accounts o Currency Codes o Exchange Rates Reporting: •KPI Manager •Report Administration Integration: •Maximo Enterprise Adapter •Maximo E-Commerce Adapter Maximo Enterprise Options: •Service Level Manager •Service Level Agreements •Service Catalogs •Maximo Enterprise Adapter for SAP •Maximo Enterprise Adapter for Oracle •Maximo Mobile Suite •Maximo Project Manager •Maximo Navigator •Maximo Calibration •Maximo OCS

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Maximo Service Center allows organizations to create service efficiencies, reduce service outages and streamline service desk operations by integrating asset, service and work management processes across the organization. Maximo Service Center provides basic service desk capabilities. Additional capabilities are available as options to Maximo Service Center. These options are Service Level Manager, Contract and Procurement Manager, and Change Manager.Maximo Enterprise is appropriate for corporations with complex asset and service management requirements. It supports the management of production, facilities and/or transportation assets.

Asset Management:
  •Assets
  •Locations
  •Failure Codes
Service Management:
  •Service Requests
  •Self-Service/Create Service Request
  •Self-Service/View Service Request
  •Self-Service/Search Solutions
  •Incidents
  •Problems
  •Activities
  •Ticket Templates
  •Solutions
Work Management:
  •Work Order Tracking
  •Quick Reporting
  •Assignment Manager
  •Labor Reporting
  •Job Plans
Administration:
  •Organizations
  •Calendars
  •Sets
  •Classifications
  •Work View
  •Communication Templates
  •Bulletin Board
  •Configuration:
        o Cron Task Setup
        o Domains
        o Database Configuration
        o Application Designer
        o Escalations
        o E-Mail Listener Configuration
  •Workflow
        o Workflow Designer
        o Workflow Administrator
        o Roles
        o Actions
  •Resources:
        o People
        o Person Groups
        o Labor
        o Crafts
        o Qualifications
  •Security
        o Users
        o Security Groups
  •Financial
        o Chart of Accounts
        o Currency Codes
        o Exchange Rates

  Reporting:
  •KPI Manager
  •Report Administration
Maximo Service Center Options:
  •Service Level Manager
  •Service Level Agreements
  •Service Catalogs
  •Contract and Procurement Manager
  •Master Contracts
  •Purchase Contracts
  •Warranty Contracts
  •Lease/Rental Contracts
  •Labor Rate Contracts
  •Terms and Conditions
  •Inventory
  •Item Master
  •Storerooms
  •Issues and Transfers
  •Condition Codes
  •Stocked Tools
  •Tools
  •Service Items
  •Company Master
  •Companies
  •Desktop Requisitions
  •Purchase Requisitions
  •Request for Quotations
  •Purchase Orders
  •Receiving
  •Invoices
  •E-Commerce Adapter
  •Change Manager
  •Changes
  •Releases
  •Maximo Mobile Suite
  •Maximo Project Manager
  •Maximo Enterprise Adapter
  •Maximo Enterprise Adapter for Oracle
  •Maximo Enterprise Adapter for SAP

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	Maximo Asset Center provides customers with the information required to track and manage IT assets efficiently through their entire life cycle by combining the inventory, financial and contract management of IT assets.
Asset Management: •Assets •Locations •Failure Codes •Deployed Assets o Network Printers o Network Devices o Computers Service Management: •Service Requests •Self-Service/Create Service Request •Self-Service/View Service Request Work Management: •Work Order Tracking •Quick Reporting •Assignment Manager •Labor Reporting •Job Plans Inventory Management: •Inventory •Item Master •Storerooms •Issues and Transfers •Condition Codes •Stocked Tools •Tools •Service Items Procurement Management: •Company Master •Companies •Purchase Requisitions •Request for Quotations •Purchase Orders •Receiving •Invoices •Terms and Conditions •Desktop Requisitions Contract Management: •Master Contracts •Purchase Contracts •Warranty Contracts •Lease/Rental Contracts •Labor Rate Contracts •Terms and Conditions	Administration: •Organizations •Calendars •Sets •Classifications •Work View •Communication Templates •Bulletin Board •Reconciliation o Tasks o Task Filters o Link Rules o Comparison Rules o Link Results o Reconciliation Results •Deployed Assets o Software Usage Setup o Software Suite Setup o Software Conversion o Processor Conversion o OS Conversion o Manufacturing Conversion o Adapter Conversion •Configuration: o Cron Task Setup o Domains o Database Configuration o Application Designer o Escalations o E-Mail Listener Configuration •Workflow o Workflow Designer o Workflow Administrator o Roles o Actions •Resources: o People o Person Groups o Labor o Crafts o Qualifications •Security o Users o Security Groups •Financial o Chart of Accounts o Currency Codes o Exchange Rates Reporting: •KPI Manager •Report Administration	Integration: •Maximo Enterprise Adapter •Maximo E-Commerce Adapter •Maximo Fusion Maximo Asset Center Options: •Service Level Manager •Service Level Agreements •Service Catalogs •Maximo Mobile Suite •Maximo Project Manager •Maximo Enterprise Adapter for SAP •Maximo Enterprise Adapter for Oracle •Fusion Adapters: •Maximo Discovery 4.5, 4.51, 4.52 •Centennial Discovery 4.5, 4.51, 4.52 •MainControl i.collect 4.3.2 •Microsoft SMS 2003 •HP Radia 3.1 •Altiris Inventory Solution 5.5 •Tivoli Configuration Manager 4.2

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	Maximo Discovery provides comprehensive discovery of all network hardware and software, including detecting the physical location of the assets. It provides users with the tools required to access information about where their deployed IT assets are, what their attributes are, as well as the ability to scan changes on a periodic basis.
		Maximo Discovery Administration: •Control Center •Set Client Agent Options •Deploy/Remove Client Agent •Set Alert Options •Audit Remote server •LAN Probe settings •Computer Name format •Manage Computer Types •Manage OU Type •Managed Product Type •Import Stand Alone Disk •Audit Now •WEB Control Center •Scan Results Viewer •Audit Now

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More info on CFI's MAXIMO services

Key Performance Indicators (KPI) List Excel file is 2.4MB, you may want to right click and save as locally.

View On-line

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