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In today's global business environment, technology plays
an ever-increasing role in helping organizations stay connected to their
employees, partners, and customers. The FacilityCenter® 8i Technology
Management Solution helps organizations track and manage this critical
technology in a single, integrated environment with tools that include:
- Design, model, and maintain the
complete technology infrastructure of a global organization within
a single system
- Manage communication and network cables, terminals,
devices, and sockets centrally
- Identify all aspects of cabling routs, including key
details such as zones and terminal definitions
- Replicate cable pairs and automatically number cables
based on user-determined definitions
- Automatically track the availability
and use of telecommunication, cable, and networking equipment and
parts
- Provide accurate inventory and stockroom control with
detailed tracking
- Receive automatic notifications when items reach user-defined
reorder levels
- Provide help desks with a centralized
location for managing demand work orders and requests received by
web, phone, email, handheld, or fax
- Flag potential duplicate requests automatically
- Enable call center employees to dispatch the work orders
manually or submit the requests for automated assignment via the workflow
engine
- Provide instant access to up-to-the-minute status
reports
The FacilityCenter 8i Technology Management Solution also
includes the functionality found within the Portfolio & Real Estate
Solutions.
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