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"With TRIRIGA's FacilityCenter
solution, we've virtually eliminated the cumbersome paper process, yet
we're keeping better records of work performed - who, what, when, how,
and where." - Dave Cady, MultiCare Health System
In today's challenging and often high pressure operations
and maintenance environment, operations managers are called upon to
respond to a variety of requests from different sources, get those requests
assigned and scheduled, and achieve customer satisfaction effectively
and expediently. FacilityCenter® 8i's Operation & Maintenance
suite is designed to help you do this, through powerful, web-based tools,
such as:
- Consolidate work management into
a single integrated solution
- Define, implement, and enforce maintenance standards
and best practices
- Create detailed cost plans based on historical time
and material usage
- Create preventative maintenance schedules, job plans,
and work orders for one time or recurring events
- Track work order status in real-time to improve
customer satisfaction
- An automated, paperless labor scheduling
and management system
- Track assignments, plan workloads, manage projects,
and review performance centrally
- Make assignments by individual, skill set, or group
- Schedule required tools simultaneously
- Leverage full integration with MS Outlook
- Automatically track the availability
and use of stored furniture, fixtures, office equipment, workstations,
maintenance equipment, parts, and materials
- Provide accurate inventory and stockroom control with
detailed tracking abilities
- Receive automatic notification when items reach
user-defined reorder levels
- Provide help desks with a centralized
location for managing demand work orders and requests received by
web, phone, email, handheld, or fax
- Flag potential duplicate requests automatically
- Enable call center employees to dispatch the work orders
manually or submit the requests for automated assignment via the workflow
engine
- Provide instant access to up-to-the-minute status reports
The FacilityCenter 8i Operations & Maintenance Solution
also includes the functionality found within the Portfolio & Real
Estate Solutions.
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