Facility Management outsourcing can save money and improve operations

Facility Management

Business Process Outsourcing(BPO)

Our BPO services are focused on improvements in the management of your workplace strategies in the areas of space planning, move management, asset management, facility management technology and facility data change management. We view these services in the context of supply chain management in the sense that they are all part of an end-to-end process. Our best practices can deliver improved services at reduced costs.

Move management - the cheapest move is the one you never make™. We can help your move management organization leverage information, process and best practices to reduce churn, stop the moves and when you do move, get it done better, faster and cheaper.
Space planning / programming and project management - the cheapest space is the space you don't have. Our process is designed to optimize your space, follow your standards and provide results.
Data change management - we will maintain your CAD drawings, space occupancy data, people information, MEP CAD drawings and other information as a service. We guarantee results and data quality and are typically about ½ the cost of what you are spending today.

When you are looking at outsourcing all or part of your facility management processes, if you are like others in your position you are looking to reduce costs and/or improve services. At CFI we understand those objectives and feel confident we can deliver, for the following reasons:

Reduction in costs is often a function of two components. First of all, our best practices honed over the years allow us to deliver value with a minimum of friction in the delivery process. We are modifying our processes weekly as we learn new techniques and focus expressly upon our core competencies. Secondly, because of our size, flexibility and focus we operate our business on a lower cost operating model. Your services are transferred to our environment which typically results in immediate cost savings.
When it comes to improved services, our methodologies and best practices come into play immediately. We view the BPO market as essentially a supply chain process which requires an end-to-end view. Our understanding of this process allows us to examine our services at every step which creates opportunities for continuous improvement. Value engineering comes into play as well, as we constantly measure, assess and modify our processes through our interaction with the end user and balanced scorecard evaluation.

Continuous improvement - we provide continuous improvement throughout the life of the contract. We continue to invest throughout the life of the contract to keep doing it better, faster and cheaper.

State-of-the-art facility management technology - not the sub-par technology delivered by most firms. Truly state-of-the-art, web-based, world-class solutions.

We provide real-time performance monitoring - a "scorecard" that tells you what happened a month ago, and a dashboard that tells you what is going on right now!™. Drill down capabilities, real-time integration and automated data feeds make certain that you are looking at the right information, right now.(click here for FAST Dashboard)

Our outsourcing services include:

For More Information on CFI's BPO Services request a download of our free BPO - Overview Whitepaper.