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Our BPO services are focused on improvements in the management
of your workplace strategies in the areas of space planning, move management,
asset management, facility management technology and facility data change
management. We view these services in the context of supply chain management
in the sense that they are all part of an end-to-end process. Our best
practices can deliver improved services at reduced costs.
- Move management - the cheapest move is the one you
never make™. We can help your move management organization leverage
information, process and best practices to reduce churn, stop the
moves and when you do move, get it done better, faster and cheaper.
- Space planning / programming and project management
- the cheapest space is the space you don't have. Our process is designed
to optimize your space, follow your standards and provide results.
- Data change management - we will maintain your
CAD drawings, space occupancy data, people information, MEP CAD drawings
and other information as a service. We guarantee results and data
quality and are typically about ½ the cost of what you are
spending today.
When you are looking at outsourcing all or part of your
facility management processes, if you are like others in your position
you are looking to reduce costs and/or improve services. At CFI we understand
those objectives and feel confident we can deliver, for the following
reasons:
- Reduction in costs is often a function of two components.
First of all, our best practices honed over the years allow us to
deliver value with a minimum of friction in the delivery process.
We are modifying our processes weekly as we learn new techniques and
focus expressly upon our core competencies. Secondly, because of our
size, flexibility and focus we operate our business on a lower cost
operating model. Your services are transferred to our environment
which typically results in immediate cost savings.
- When it comes to improved services, our methodologies
and best practices come into play immediately. We view the BPO market
as essentially a supply chain process which requires an end-to-end
view. Our understanding of this process allows us to examine our services
at every step which creates opportunities for continuous improvement.
Value engineering comes into play as well, as we constantly measure,
assess and modify our processes through our interaction with the end
user and balanced scorecard evaluation.
Continuous improvement - we provide continuous improvement
throughout the life of the contract. We continue to invest throughout
the life of the contract to keep doing it better, faster and cheaper.
State-of-the-art facility management technology - not
the sub-par technology delivered by most firms. Truly state-of-the-art,
web-based, world-class solutions.
We provide real-time performance monitoring - a "scorecard"
that tells you what happened a month ago, and a dashboard that tells
you what is going on right now!™. Drill down capabilities, real-time
integration and automated data feeds make certain that you are looking
at the right information, right now.(click
here for FAST Dashboard)
Our outsourcing services include:
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